Yes, I understand maintenance is necessary at times, but for nearly 3 days? What the heck???? What's your opinion? Should customers have to pay for those days??
March 19, 2011
Paying For No Service
When the internet is down with your service provider for more than a day, should the customer have to pay for those days if there is no internet access? I have to say no. But that's exactly what's being expected for some customers who are being told there will be no internet service for nearly 3 days due to maintenance.
Yes, I understand maintenance is necessary at times, but for nearly 3 days? What the heck???? What's your opinion? Should customers have to pay for those days??
Joy Smith also known as The Insane Writer, is the author of the Sci-Fi novel, The Generation. You can email her at silent_beautie@yahoo.com She can also be found on Twitter @theinsanewriter.
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Yes, I understand maintenance is necessary at times, but for nearly 3 days? What the heck???? What's your opinion? Should customers have to pay for those days??
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