I just wish they'd get their facts straight before they decide to send a notice of cancellation service, because it not only hurts the customer who actually paid, it hurts their business as well. And if they continue to jump the gun before they check the facts, don't be surprised if looking for a new insurance company is on the agenda!
Showing posts with label bill. Show all posts
Showing posts with label bill. Show all posts
June 12, 2011
Get Your Facts Straight Mr. Farmer
It's bad enough our budget has come to a complete halt, but when our insurance company decides we owe when we already paid with proof on both parties, it gets really irritating!
I just wish they'd get their facts straight before they decide to send a notice of cancellation service, because it not only hurts the customer who actually paid, it hurts their business as well. And if they continue to jump the gun before they check the facts, don't be surprised if looking for a new insurance company is on the agenda!
Joy Smith also known as The Insane Writer, is the author of the Sci-Fi novel, The Generation. You can email her at silent_beautie@yahoo.com She can also be found on Twitter @theinsanewriter.
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I just wish they'd get their facts straight before they decide to send a notice of cancellation service, because it not only hurts the customer who actually paid, it hurts their business as well. And if they continue to jump the gun before they check the facts, don't be surprised if looking for a new insurance company is on the agenda!
July 24, 2009
My Biggest Fear
About a month ago our AC unit went out. Due to lack of funds we haven't been able to get it fixed. So to keep the house cool we've been running fans and we borrowed my father-in-law's little window AC unit. While it doesn't keep the house as cool as our central AC unit did, it does keep it cool enough that we're not going to sweat to death.lol
When we started running the window unit and fans constantly my biggest fear was our electric bill. Even when when our central AC unit was working, it was never constantly running and our bill in the summer would go as high as $200. That's a lot when you're on a budget.
So when the electric bill arrived, I cringed because I'm responsible for paying the bills in this household. With all of the recent bad luck (I swear we broke a mirror somewhere)I feared I wouldn't be able to pay it and imagined the charges would be well into the $300 or more range.
Well, as it turned out, the electric bill was surprisingly only $106. So one of my biggest stresses for the past few weeks has now been demolished! Okay, time to get off my happy high horse and get back to real life, but I just thought I'd share some awesome news for once!
When we started running the window unit and fans constantly my biggest fear was our electric bill. Even when when our central AC unit was working, it was never constantly running and our bill in the summer would go as high as $200. That's a lot when you're on a budget.
So when the electric bill arrived, I cringed because I'm responsible for paying the bills in this household. With all of the recent bad luck (I swear we broke a mirror somewhere)I feared I wouldn't be able to pay it and imagined the charges would be well into the $300 or more range.
Well, as it turned out, the electric bill was surprisingly only $106. So one of my biggest stresses for the past few weeks has now been demolished! Okay, time to get off my happy high horse and get back to real life, but I just thought I'd share some awesome news for once!
April 4, 2008
ATT Wireless In Need of a Makeover
About 4 months ago my cell phone provider went from Cingular wireless to ATT wireless. Since then, they've given me nothing but trouble. In those past four months I have had to call ATT wireless on a monthly basis due to one problem after another. The first problem I had was they kept changing my rate. I had two phones with a family plan, but since I only needed one phone, I dropped ATT's family rate plan to a single rate plan. The next month, my rate went back up to the family rate plan. I would call, have them change the rate back to single, and the next month it would be back to the family rate plan again!
Finally after about 3 months someone with brains, fixed the problem. After that, I had no more problems. But then, last month I noticed my ATT wireless contract had been changed to 2009 instead of 2008. I had wanted to update my phone in April since the contract was suppose to end then.
So, I called ATT wireless once again, only to be informed that someone in their company had set up a new phone and account without my knowledge, just to gain commission. After about 2 hours of waiting and getting the mess straightened out over the phone, ATT wireless changed my contract back to 2008. Unfortunately, due to all of the screw ups, in order to update my phone I will have to call ATT wireless to upgrade my phone instead of ordering online. I am told I can also order at a local store, but that store will have to call ATT to verify that my contract does indeed end this month and I can upgrade my phone. What a hassle!!!!
Not only that, but they've just raised their text message rates twice in less than a year!!!
I must say, I'm very disappointed in ATT wireless at the moment and wouldn't recommend them to friends or family. The only reason I still have an account with them is because my husband is a customer and since ATT wireless doesn't charge to call other customers, it's a nice convenience for the both of us. I am planning however to drop their text messaging service, since it's about $1 to send a receive a text message. Too expensive for my taste!!!
All I can say is, ATT wireless is definitely in need of a makeover!!!!
Finally after about 3 months someone with brains, fixed the problem. After that, I had no more problems. But then, last month I noticed my ATT wireless contract had been changed to 2009 instead of 2008. I had wanted to update my phone in April since the contract was suppose to end then.
So, I called ATT wireless once again, only to be informed that someone in their company had set up a new phone and account without my knowledge, just to gain commission. After about 2 hours of waiting and getting the mess straightened out over the phone, ATT wireless changed my contract back to 2008. Unfortunately, due to all of the screw ups, in order to update my phone I will have to call ATT wireless to upgrade my phone instead of ordering online. I am told I can also order at a local store, but that store will have to call ATT to verify that my contract does indeed end this month and I can upgrade my phone. What a hassle!!!!
Not only that, but they've just raised their text message rates twice in less than a year!!!
I must say, I'm very disappointed in ATT wireless at the moment and wouldn't recommend them to friends or family. The only reason I still have an account with them is because my husband is a customer and since ATT wireless doesn't charge to call other customers, it's a nice convenience for the both of us. I am planning however to drop their text messaging service, since it's about $1 to send a receive a text message. Too expensive for my taste!!!
All I can say is, ATT wireless is definitely in need of a makeover!!!!
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